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The Order-to-Cash process, also known as O2C or OTC process, refers to a company’s entire order processing system. It involves a series of business processes that need to be managed from customer order to customer payments. It is significantly important for business success and critical to a company’s relationship with its customers. O2C processes are…

We’ll show you how quickly the potential in your business processes becomes visible within 10 days – with our Process Miner Sprint. Within 10 days, we analyze the “digital footprints” of a process you select within your IT system landscape and reconstruct your complete process flow – at a fixed price! We visualize all variants…

Process Mining is a collection of techniques that combine the areas of Data Science and Process Management to support the analysis of operational processes based on event logs. The goal of Process Mining is to transform event data into insights and actions. Process Mining techniques use event data to reveal what people, machines, and organizations…

The Procurement-to-Pay Process, or P2P process, connects procurement and the entire supply chain processes within a company from the goods receipt process to payment to the supplier. Since the transaction volume in the P2P process is extremely high and often very complex (cross-functional, with many different approvals, process requirements, and suppliers), every step within the…